Bloomberg Official Customer Service: Repairs, Spare Parts, and Shabbat Status
Updated: June 2026
In short: Marom is the official service provider for Bloomberg in Israel. Bloomberg is imported by Ralco, and manufactured by Archlik. We provide three services: repair of refrigerators, freezers, dishwashers and washing machines, original spare parts, and training on Shabbat and ice making equipment.
Who provides official service to Bloomberg in Israel?
Marom is the official service provider for Bloomberg in Israel. The brand is imported by Ralco Agencies, and Marom is its authorized service arm. Therefore, every repair is carried out according to the manufacturer's procedures and with original parts only.
Blumberg was founded in Germany in 1883. In 2002, the brand was acquired by ArcelorMittal, the third largest manufacturer of electrical appliances in Europe. Thanks to this experience, we have an in-depth knowledge of the structure of the products and their fault language.
Corrections
Repair of refrigerators, freezers, dishwashers, washing machines and clothes dryers, in the laboratory and at the customer's home.
Original parts
Seals, shelves, drawers, sensors, water taps and control cards made by Arcelik.
Training
Instruction on temperature adjustment, automatic ice activation, Sabbath device and reset.
How do you order a repair for Bloomberg?
Repair orders are placed directly through your personal area on the site, at any time. Fill in the product and fault details, and the system will coordinate a technician for your area. This saves you waiting at the call center.
For large products like refrigerators, we send a technician to the customer's home. Smaller products are sometimes handled in the service lab. In both cases, we work with original parts, so the repair maintains the warranty.
Common Bloomberg Refrigerator Problems and Their Solutions
Bloomberg refrigerators are considered reliable, but over the years, malfunctions may occur. Many of them are related to the defrost system, door seals, or the ice system. Therefore, the table summarizes the malfunctions we encounter most often in the field.
| fault | Possible cause | Recommended action |
|---|---|---|
| Code E9 or E8 | Malfunction in the ice system or its associated temperature sensor | Try a proactive reset. If the code returns, order lab diagnostics. |
| Repeated beep and flashing display | Door not closed, high temperature or faulty door sensor | Check that the door is closed and the refrigerator is not loaded. If it persists, a technician is required. |
| 4-door refrigerator not a uniform refrigerator | Damage to the center partition or worn door seal | Check the rubber. Damaged gasket, replace with a genuine part. |
| Ice is not produced or there is a leak. | Low water pressure, faulty water faucet or ice blockage | Check the water supply. If it persists, diagnose the faucet. |
| Ice buildup in the freezer | Leaking door seal or defrost system failure | Check the rubber. Clean or replace as necessary. |
| Noise or weak cooling in the food compartment | Fan motor or air damper | Action to the lab. Diagnosis of an internal part is required. |
We diagnosed the problem alone in the personal area.
In the personal area you can enter the model and fault code and receive initial guidance. The system is based on our official service procedures and is available around the clock.
To diagnose faults in the personal area →Where to buy original spare parts for Bloomberg?
Original spare parts for Blomberg are available in the Blomberg spare parts catalog on the website. In addition, the catalog includes door seals, shelves, drawers, sensors and water taps, depending on the model. Each part is adjusted to the dimensions of the refrigerator, so it closes hermetically and maintains the warranty.
Micha Eitan recommends: The bottle rack is one of the best-selling parts. It breaks easily with daily use, so it's a good idea to replace it with an original part that fits the door exactly.
Original part | SKU 89-19-01746-00-
Original bottle rack for Bloomberg refrigerator door KND3950
Original part vs. imitation part
| Aspect | Original part | Imitation part |
|---|---|---|
| Model fit | Accurate to model dimensions | Usually general and imprecise |
| caulking | Hermetic, prevents air from entering | Partially, allows ice accumulation |
| life span | Complies with the manufacturer's standard | Variable, sometimes short |
| responsibility | Fully preserved | May be canceled |
| availability | Inventory organized by model | Uncertain |
Popular Bloomberg Models and Compatible Parts
Customers often search for parts by exact model number. This table summarizes the most popular models, including the KQD 4-door line and the KND bottom freezer line. This way, you can quickly find the right part.
| model | Type | Wanted parts |
|---|---|---|
| KQD1620X | 4 door refrigerator | Door seal, water tap, shelf, control panel |
| KQD1621GB | 4 door refrigerator | Door seal, water tap, shelf |
| KQD1622GB | 4 door refrigerator | Door seal, shelf, control panel |
| KQD1638XBR | 4-door refrigerator with Shabbat device | Door seal, water tap, shelf |
| KQD1644GB | 4-door refrigerator with Shabbat device | Door seal, water tap, handle |
| KND3954XP | NoFrost bottom freezer | Temperature sensor, fan motor, door container |
| KND3958XPP | NoFrost bottom freezer | Fan motor, door container |
| KND3968EXBRP | NoFrost bottom freezer | Door handle, door container, sensor |
Bloomberg 4-door refrigerator: automatic ice, Sabbath device and fault codes
The core of the brand in Israel is the line of 4-door refrigerators with a capacity of approximately 572 liters. The line combines an automatic ice maker, a built-in Shabbat device and a NoFrost system. This combination is unique, and is also the source of the common malfunctions we encounter.
The ice maker is connected to a water supply and a flow sensor. When the sensor detects low pressure or a short, the display shows an E8 or E9 code. Therefore, a fault code is evidence: the refrigerator reports where the problem is, and we know how to translate this language to the exact part.
How do you operate the ice, Shabbat device, and temperature?
Temperature setting: Press the temperature button on the display. Set the food compartment to about 4 degrees and the freezer to about 18 degrees below zero.
Ice Making: Make sure the water supply is connected and the faucet is open. Turn on the ice mode on the display, and wait for the first production cycle.
Shabbat Device: Activate Shabbat mode in the door menu before Shabbat sets in. On some models, the mode disables lighting, alarms, and door sensors.
Initiated reset: Unplug the refrigerator for ten minutes. Some models have a magnet on the top hinge, pull it out and put it back in after a few seconds.
Operation and maintenance of Bloomberg products
Proper maintenance extends the life of the refrigerator and prevents a large number of malfunctions. It is a good idea to clean the door seals once in a while, and make sure they are flexible and tight. It is also recommended to leave an air gap behind the refrigerator.
In Bloomberg dishwashers and washing machines, it is a good idea to clean the filters regularly. A clogged filter puts a strain on the pump and shortens its life. Therefore, such simple maintenance saves unnecessary service calls.
What products does Bloomberg Marom serve?
| Product type | Service | Parts available |
|---|---|---|
| 4 door refrigerator | Repair at the customer's home | Seals, shelves, water taps, control panels |
| NoFrost bottom freezer refrigerator | Repair at the customer's home | Sensors, fan motors, door containers |
| מקפיא מגירות | Repair and diagnostics | Drawers, lids, sensors |
| Dishwasher | Laboratory and client home | Sprinklers, pumps, control cards, baskets |
| מכונת כביסה ומייבש | Repair at the customer's home | Seals, pumps, filters |
In which areas does the service operate?
Marom operates nationwide, with a network of technicians covering the entire country. The table summarizes the branches, so you will know which area your service is associated with.
| Area | Branch |
|---|---|
| Center | Goldsmith 3, Holon |
| Jerusalem | 10 Printers, Atarot Industrial Zone |
| South | Hadassah 22, Beer Sheva |
| North | 24 Derech Mosakim, Haifa Bay |
Bloomberg Service FAQs
Who provides official service to Bloomberg in Israel?
Marom is the official service provider for Bloomberg in Israel. Bloomberg is imported by Ralco Agencies, and Marom provides repairs, original spare parts and training nationwide.
What does error code E9 mean on a Bloomberg refrigerator?
The E9 code indicates a fault in the temperature control system or ice system, usually in the sensor associated with them. A proactive reset can be attempted, and if the code returns, a technician diagnosis is required.
How do you reset a Bloomberg refrigerator?
Unplug the refrigerator for ten minutes and plug it back in. Some models have a magnet on the top hinge of the door. Pull it out and put it back in after a few seconds.
Why doesn't the Bloomberg 4-door refrigerator make ice?
Common causes include low water pressure, a faulty water faucet, or ice buildup that blocks the mechanism. First, check the water supply, and if the problem persists, call for a diagnosis.
How do you adjust the temperature in a Bloomberg refrigerator?
Press the temperature button on the door display. It is recommended to set the food compartment to about 4 degrees and the freezer to about 18 degrees below zero for stable cooling.
Do Bloomberg 4-door refrigerators have a Shabbat standard?
Yes, the Bloomberg 4-door 572-liter refrigerator line includes a built-in Shabbat device from the manufacturer. Before implementing halachic, the operation and approval must be verified with the model manual or with a Merom center.
Where to buy original spare parts for a Bloomberg refrigerator?
The Marom website has a catalog of original spare parts for the Bloomberg, including seals, shelves, drawers, sensors and water taps. Each part is tailored to the model and maintains the warranty.
How much does a technician visit to Bloomberg cost and in which areas?
Marom operates nationwide with branches in Holon, Jerusalem, Beersheba and the Haifa Bay. The price of the visit is provided in advance when booking the technician through the personal area.
Need service for Bloomberg?
Call a technician through your personal area, or browse the original parts catalog. We are here with original parts and certified & licensed professional technicians throughout the country.
More brands inMarom Service
Marom is the official service provider for a variety of electrical brands. Each brand has a dedicated page with repairs, spare parts and training.
Sources
- ralco.co.il, the official importer website of Bloomberg in Israel (brand identity, service and warranty).
- blomberg.co.il, customer support area and model guides.
- midrag.co.il, refrigerator fault code guide (E8, E9 and reset).
- Bloomberg manufacturer's instructions and specifications for 4-door models manufactured by ArcelorMittal.
- Field experience of the Marom team from thousands of service visits to Bloomberg.
