To purchase original accessories and spare parts, choose one of the brands below:
Aqua Clean filter for Philips Saeco coffee machines
₪97
Saves the need for descaling
Original product from Philips
Purer water = purer coffee
compatibility check
Please enter a model number to check compatibility (without spaces or hyphens)
Possibility of collection and delivery:
Fast delivery to a customer's home NIS 40
Free shipping on purchases over NIS 300
Self collection from the Holon branch.
Description
Original Aqua Clean filter for Philips Saeco coffee machines
With the Saeco AquaClean water filter, there is no need to remove scale from the espresso machine (up to 5000 cups*).
With each filter, you can make up to 625* cups of coffee made from clear and pure water from each filter.
Saves the need for descaling
Convenient and easy to install
Original product from Philips
AquaClean filter installation instructions:
Step 1:
During the initial use of the Saeco coffee machine,
The machine will ask if you want to activate the AquaClean filter.
The activation will last only 2 minutes. To start, click 'OK'.
If you want to install the filter at a later stage, select 'AquaClean' through the device menu, to start the operation.
Step 2:
Remove the filter from the package and shake the filter for 5 seconds.
Step 3:
Immerse the AquaClean filter upside down in a pitcher of cold water, and wait until you see no air bubbles coming out.
Remove the water tank from the machine and empty it.
Step 4:
Insert the AquaClean filter vertically into the filter connection in the empty water tank.
Push the AquaClean filter to the lowest point possible.
To ensure optimal performance, make sure the filter is properly installed and the gasket is in the correct position.
Step 5:
Fill the water tank with fresh water up to the 'Max' mark, and return it to the machine.
Step 6:
Insert the hot water spout into the machine and place a container under it.
Step 7:
Check the location of the hot water spout and the tank.
The machine will start to dispense water. The display will show a V to confirm that the session is complete.
Step 8:
After correct installation, the 'AquaClean 100%' symbol will appear on the display.
Answers to frequently asked questions that may help you purchase accessories or spare parts on the site.
How to find the right part for my device?
You can find the right part by using our search bar and scrolling to your device's model number or part number. You can also browse by category or brand. If you're unsure, our customer service team is available to help you identify the right part.
I saw a product on your website that I am interested in, and I would like to receive more details about it.
The product page contains the full details of each product. If you have any additional questions regarding the product,
Details should be left on the product page under the heading:
"Question about a part or product – click here to leave details for a representative"And a representative will get back to you with all the details and answers regarding the product.
How do you place an order?
To place an order, add the desired parts or accessories to the shopping cart and proceed to the payment page. Follow the instructions to complete the purchase.
I am looking for a specific product and I couldn't find it on your website. How can I find out if the product is available for purchase?
If you would like to inquire about a specific product you are looking for and did not find it on our website, you can contact us in several ways:
1. Leave details at the following link:Can't find the part you're looking for?
And a representative will get back to you.
2. Send us a WhatsApp message at the link: WhatsApp
With a picture of the requested product and model.
Is it possible to come to your store and pick up products by self-pickup?
You can come to us and pick up the products you ordered on the site, by self-pickup. Our address is 3 Hatzorf Street, Holon. Opening hours for arrival: Sunday-Thursday 9:00-15:00 at the parts warehouse counter. Wait to receive an SMS message from the warehouse that the order is ready for pickup.
What payment methods do you accept?
We accept a variety of payment methods, including Apple Pay credit cards, Google Pay and other secure online payment options. All transactions are processed securely.
How long will it take for the shipment to reach me?
We offer delivery throughout Israel for 40 NIS. Deliveries intended for distribution to households in regular areas will be delivered within 6 business days. We use the courier company Ritz Plus, one of the leaders in the country in reliability and service. Delivery times vary depending on location. Deliveries intended for distribution in areas such as the Golan Heights, the Arava, and Eilat, and settlements beyond the Green Line, will be delivered within 8 business days. For more information on delivery times and costs, please see our delivery page on the website.
Are the parts you sell high quality?
Yes, we offer only original parts supplied directly from the manufacturers. We guarantee that all parts meet the highest quality standards and have undergone rigorous quality testing.
How can I track my order?
After placing an order, you will receive a confirmation email with the order number.
After the courier company collects the order, and the part is on its way to you, you will receive an SMS with a tracking number from our courier company, using this tracking number you can check the status of your shipment on the delivery company's website.
What is your cancellation and return policy?
We accept returns within 14 days of receiving the product, provided that the parts or accessories are in their original condition and packaging and have not been used. Please complete the product cancellation/return form on the website to begin the return process and receive a return authorization. Refunds are processed after receipt and inspection of the returned items.
What should I do if I received a product that does not fit or is not working properly?
If you have received a damaged or incorrect product, please contact our customer service team immediately. We will assist in replacing the product.
How can I contact customer service?
You can contact our customer service team via the contact form on the website or via chat . Our team is available to help you during business hours.
Marom Service The official service company for Kitchen & Home Appliances from Sharp, Bloomberg, Haier, Zanussi, Auchent, DeLonghi, Magimix, KitchenAid and Tefal
Goldsmith 3, Holon
- There is no response from a representative in any way: text, phone, WhatsApp,
What will happen to that?
Maybe you can make it clear on your website when, where, and what can be brought to you, with or without coordination?
Because in this situation, I have to travel to Holon, and not know what awaits me there.
Not comfortable at all! - To all Dubai addresses
I would like to note that I called to coordinate a technician to install a washing machine I purchased and a representative named Tevel answered (thanks for spelling her name correctly).
Beko was very relaxed and patient, she accompanied me on the line. I asked for him to arrive quickly and without question she found a date. … Blackberries Available and fast.
The company's human capital is the face that customers meet. I will definitely buy from you again and recommend you to all my friends.
Tevel - Thank you for your exceptional service...
The main thing is that you continue to do your work with the same joy and grace that you manifest in doing it. - I wanted to praise the service of technician Rotem and the service representative - each and every one of them! And one specifically, Amira. Kudos for your professionalism, kindness, patience, and willingness to help!
- I scheduled a technician with a representative despite the war, and they even reminded me by SMS the day before. Three hours after the technician was supposed to arrive, I received an SMS that due to the situation, the call was canceled and that I would have to reschedule with a technician on the site.
At least they would have announced the day before or that morning that he wouldn't be coming and so it wouldn't have happened. … Blackberries I would be canceling essential work. Disappointing
Marom Services is the official service in Israel for Electrical Appliances manufactured by Sharp , Bloomberg , Zanussi , Newpan, Haier , Ralco, Magimix , KitchenAid , Dietrich , Philips , Tefal and more
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